Privacy Policy
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Introduction
Baines International Healthcare Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website baines.healthcare, use our services, or interact with us in any manner.
By accessing our website or providing your information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
* Personal Information
- Name
- Phone number
- Email address
- Address
- Age, gender, and other demographic details
- Medical history or health-related information (when voluntarily shared)
- Any information submitted through forms (appointment, inquiries, feedback, etc.)
* Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar tracking technologies
Use of Your Information
We use the collected information for the following purposes:
- Providing medical and healthcare services
- Scheduling appointments and responding to inquiries
- Improving our website and service experience
- Internal record keeping
- Verification and authentication
- Communication of updates, health information, and promotional content (only where permitted)
- Compliance with legal and regulatory obligations
Opt-In / Sign-Up Clause
Opt-In / Sign-up Policy
By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.
By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and customize content. You may disable cookies through your browser settings, though some features may not function properly.
Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only with:
- Authorized healthcare professionals involved in your care
- Technology service providers assisting in website operations
- Government authorities when required by law
- Third parties assisting in communication, SMS services, or analytics (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Data Retention
Your information will be retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction or updating of data
- Withdraw consent (where processing is based on consent)
- Request deletion of your information (subject to legal restrictions)
To exercise your rights, contact us at the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any information.
Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Baines International Healthcare Pvt. Ltd.
Email: [email protected]
Phone: +91 9663998738
Address: 161B, 6th Main, 3rd Cross Rd,3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
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