Privacy Policy

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Privacy Policy

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Introduction

Baines International Healthcare Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website baines.healthcare, use our services, or interact with us in any manner.

By accessing our website or providing your information, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

* Personal Information

  • Name 
  • Phone number 
  • Email address 
  • Address 
  • Age, gender, and other demographic details 
  • Medical history or health-related information (when voluntarily shared) 
  • Any information submitted through forms (appointment, inquiries, feedback, etc.) 

* Automatically Collected Data

When you browse our website, we may automatically collect:

  • IP address 
  • Browser type and version 
  • Device information 
  • Pages visited 
  • Time spent on the website 
  • Cookies and similar tracking technologies 

Use of Your Information

We use the collected information for the following purposes:

  • Providing medical and healthcare services 
  • Scheduling appointments and responding to inquiries 
  • Improving our website and service experience 
  • Internal record keeping 
  • Verification and authentication 
  • Communication of updates, health information, and promotional content (only where permitted) 
  • Compliance with legal and regulatory obligations 

Opt-In / Sign-Up Clause

Opt-In / Sign-up Policy
By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and customize content. You may disable cookies through your browser settings, though some features may not function properly.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share information only with:

  • Authorized healthcare professionals involved in your care 
  • Technology service providers assisting in website operations 
  • Government authorities when required by law 
  • Third parties assisting in communication, SMS services, or analytics (under strict confidentiality agreements) 

Data Security

We implement appropriate security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Data Retention

Your information will be retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information 
  • Request correction or updating of data 
  • Withdraw consent (where processing is based on consent) 
  • Request deletion of your information (subject to legal restrictions) 

To exercise your rights, contact us at the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any information.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Baines International Healthcare Pvt. Ltd.
Email: [email protected]
Phone: +91 9663998738
Address: 161B, 6th Main, 3rd Cross Rd,3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078

Most Commonly Affects

Key Symptoms

Our Expert Doctors

Experienced specialists delivering compassionate, advanced, and patient-focused care.

14+ Years

Dr. Ambuj S. Savant

Diabetic Foot Specialist

Medical Director, Baines Healthcare

Qualification:
M.B.B.S., MS Ortho (TAU)

Area of Special Interest:
Specializes in preventing, managing, and treating diabetic foot complications with a patient-first approach.

16+ Years

Dr. Srikanth V

Urologist

Senior Consultant Urologist

Qualification:
M.B.B.S., MS, DNB (Urology)

Area of Special Interest:
Specializes in comprehensive urological care including kidney stones, prostate problems, urinary tract disorders, and minimally invasive urological procedures.

16+ Years

Dr. Sathwik Raj

Cardiologist

Senior Consultant Cardiologist

Qualification:
M.B.B.S., MD, DM

Area of Special Interest:
Specializes in advanced cardiac care including preventive cardiology, heart failure management, interventional cardiology, and long-term cardiac wellness strategies.

18+ Years

Dr. Manmeet Singh Chhabra

Neurosurgeon

Senior Consultant Neurosurgeon

Qualification:
M.B.B.S., M.Ch

Area of Special Interest:
Specializes in advanced neurosurgical procedures including brain tumor surgery, complex spinal surgeries, minimally invasive neurosurgery, and treatment of neurological disorders. Dedicated to improving patient outcomes through precision techniques and compassionate care.

20+ Years

Dr. Priyadarshan K

Plastic Surgeon

Senior Consultant - Plastic Surgery

Qualification:
M.B.B.S., M.Ch

Area of Special Interest:
Cosmetic Rhinoplasty, Liposuction & Body Contouring, Breast Augmentation & Reduction, Hair Transplant & Gender Reassignment Surgery, Cleft Lip & Palate Repair, Hand Microsurgery & Trauma Reconstruction

28+ Years

Dr. Praveen Basanagoudar

Orthopedic Surgeon

Joint Replacement & Spine

Qualification:
M.B.B.S., MS Ortho

Area of Special Interest:
Hip & Knee Joint Replacements (Arthroplasty), Spinal Surgery, Trauma Orthopaedics & Complex Fractures, Knee Arthroscopy, Paediatric Orthopaedics

20+ Years

Dr. Ashwini Murthy

Intensivist

Critical Care & Family Medicine

Qualification:
M.B.B.S., MD

Area of Special Interest:
Critical Care & Intensive Care Management, Family & Preventive Medicine, Emergency & Acute Care, Chronic Disease Management (Diabetes, Hypertension, Cardiac Risk), Holistic Patient Care & Wellness

Need Help Choosing the Right Specialist?

Our patient care coordinators will help you connect with the most suitable doctor based on your specific condition and treatment needs.